So a few posts ago I expressed my frustration with Fiskars classpack scissors. From your responses, I realized I was NOT alone. I thought that I should share this with the company. Well, the response I got was not exactly what I wanted. They simply said..."were you aware of our guarantee". The truth was...I did not until I had read some of the comments from that post. I figured that was the end of the dialog with Fiskars & my frustration had no true resolution. HOWEVER!!!!!!!!!!!!!! When I got home last night, there was a box on my front porch. Fiskars sent me a replacement set of scissors!!! They are a different model than the ones that kept breaking. So I am going to give Fiskars a second chance. I really do admire that they will stand behind their product(and that they will redesign when they realize they've gone in the wrong direction!). They still don't seem as good as the old ones I had 10 yrs or so ago, but they seem better than that last batch!!!